Contact us
Do you have a question or comment?
Don't hesitate to contact us – we always want to hear from you!
Support hours: Monday to Friday, 9 a.m. to 5 p.m.
Contact form
Do you have questions, need help, or just want to say hello?
Fill out the form, and we will get back to you as soon as possible.
We are ready to help you with everything from order status to product questions.
FAQ
Frequently asked questions
Can I return my order if I am not satisfied?
Yes, you always have a 14-day return policy. Simply contact us and we will make sure you get your money back without any hassle.
Is the jewelry waterproof and free of discoloration?
Yes, our jewelry is waterproof and remains beautiful – even with daily wear.
Can I wear the jewelry every day, even in the shower?
Yes, our jewelry is designed for everyday use. You can safely wear it while bathing or doing sports.
Is payment with you secure?
Yes, your payment is 100% secure and encrypted. We only work with trusted payment methods such as Visa, Mastercard and MobilePay.
Is your jewelry hypoallergenic?
Yes, our jewelry is nickel-free and hypoallergenic. It is safe to wear – even for sensitive skin.
Do you have more questions?
We are here to help you. You can send us a message or write to us directly at: thrivera.allyson@gmail.com – we usually respond within 24 hours.
